Experience Matters
We are a Certified Master Elite Contractor for GAF, a member of the Better Business Bureau, the Houston Apartment Association and the National Roofing Contractors Association.



INSURANCE LOSS CLAIMS

DEALING WITH INSURANCE COMPANIES AND CONTRACTORS CAN BE CONFUSING AND INTIMIDATING. LET THE PROFESSIONALS AT LEGACY ROOFING & EXTERIOR HELP YOU WITH YOUR CLAIM AND COMPLETE A PROFESSIONAL INSTALLED ROOF. THESE STEPS LISTED BELOW WILL HELP EDUCATE YOU ON HOW THE PROCESS WORKS.
 
ROOF INSPECTION

HAVE THE PROFESSIONALS AT LEGACY ROOFING AND EXTERIORS INSPECT YOUR ROOF FOR STORM RELATED DAMAGE.


FILE A CLAIM

CALL YOUR INSURANCE COMPANIES CLAIM CENTER (NOT YOUR AGENT) TO FILE A CLAIM. THE PROCESS TAKES A FEW MINUTES. THEY WILL ASSIGN YOU A CLAIM NUMBER.

SCHEDULING A ADJUSTERS APPOINTMENT

BE SURE TO CONTACT LEGACY ROOFING & EXTERIOR SO ONE OF OUR REPS CAN BE OUT THERE DURING THE INSURANCE INSPECTION

ONCE THE ADJUSTER CONTACTS YOU, CONTACT US TO GIVE US THE TIME AND DATE. WE ARE TRAINED TO WORK WITH ADJUSTERS TO MAKE SURE THEY APPROVE YOUR ENTIRE ROOF. WE ALSO MAKE SURE THAT THEY COVER EVERYTHING IN YOUR SCOPE AND THAT PRICES MEET CURRENT MARKET VALUE.

REVIEWING YOUR CLAIM

ONCE YOU RECEIVE YOUR SCOPE OF LOSS, PLEASE CALL US SO WE CAN SIT DOWN WITH YOU AND REVIEW EVERY ITEM. WE WANT TO MAKE SURE THAT EVERY QUESTION IS ANSWERED AND THAT THEY ARE PAYING "FAIR MARKET VALUE."  IF THE SCOPE IS CORRECT THEN WE WILL CONTINUE ON SELECTING YOUR ROOFING MATERIAL.

PRICE AGREEMENT

THE CONTRACT PRICE WILL BE THE AMOUNT THAT THE INSURANCE COMPANY ALLOWS.  IN SOME CASES, WE WILL FILE WHAT IS CALLED A "SUPPLEMENT" WHICH IS SIMPLY A REQUEST ASKING THE INSURANCE COMPANY TO PAY A DIFFERENCE IN ADDITIONAL WORK OR MATERIAL. THAT SUPPLEMENT WILL NEVER BE THE RESPONSIBILITY OF THE HOME OWNER.


ROOF INSTALLATION

PRIOR TO INSTALL, WE WILL DO A WALK THOUGH WITH YOU TO GO OVER ANY DETAILS. FOR EXAMPLE, YOUR SATELLITE DISH, WHICH AT TIMES WE HAVE TO REMOVE IT. WE SUGGEST CONTACTING YOUR PROVIDER AND SCHEDULING A RESET. WE ALSO ADVISE CUSTOMERS TO REMOVE THEIR CARS FROM THE DRIVEWAY DURING THE ROOF INSTALLATION. 

PAYMENT

ONCE THE ROOF IS COMPLETED THEN THE 1ST ACV CHECK IS DUE. WE WILL ALSO FILE A DEPRECIATION REQUEST SO YOU INSURANCE CAN RELEASE THE REMAINING FUNDS  CALLED (RECOVERABLE DEPRECIATION) AND SUPPLEMENTS.

FINAL PAYMENT

ONCE YOU RECEIVE YOUR DEPRECIATION CHECK YOU WILL CALL US SO WE CAN SCHEDULE A TIME TO MEET. WE WILL ALSO ASK FOR YOUR DEDUCTIBLE CHECK. ONCE THAT IS COLLECTED WE WILL MAIL YOUR WARRANTY WITHIN 2 WEEKS.
 
* 4 YEAR LABOR WARRANTY

* LEGACY ROOFING AND EXTERIORS ACCEPTS NO MONEY UNTIL YOU ARE COMPLETELY SATISFIED

* OUR EXPERT CREWS INSTALL MATERIALS TO MANUFACTURES STANDARDS

*FULLY INSURED AND BONDED

* REFERENCES AVAILABLE

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Houston: 713-819-5537
Denver: 720-446-8146
Fax: 1-800-343-7172